Terms & Conditions

Welcome to THE FIVE CRZ. By accessing or purchasing from our site, you agree to these Terms & Conditions. Please read them carefully. We may update this page periodically; your continued use constitutes acceptance of the latest version.

Eligibility & Accounts. You must be at least 18, or have consent from a legal guardian, to place orders. You’re responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Products, Pricing & Availability. We aim for accurate descriptions, photography, and pricing. However, minor variations in colour, fit, or fabric may occur. We reserve the right to correct errors, change prices, or limit quantities at any time. An order is accepted only when you receive a dispatch confirmation.

Orders & Payment. Payments are processed securely via our approved providers. Submitting an order authorises us to charge the selected payment method for the total amount shown at checkout, including shipping and taxes where applicable.

Shipping & Delivery. Estimated delivery windows are provided at checkout and begin once your order is dispatched. Delays caused by carriers, customs, or events beyond our control are not our liability, but our team will support you with tracking and updates.

Returns & Exchanges. Eligible items may be returned within the posted window if unworn, unwashed, and with original tags/packaging. Some items (e.g., final sale or limited releases) may be non‑returnable. Please initiate returns through our support channel and obtain confirmation before sending items back.

Quality & Care. Follow garment care labels to preserve fit and fabric. Wear and tear from normal use is not considered a defect. If you believe an item is faulty on arrival, contact us promptly with photos and order details for assessment.

IP & Content. All site content—logos, graphics, text, and imagery—is the property of THE FIVE CRZ or its licensors and may not be used without written permission.

Acceptable Use. Do not misuse the site: no scraping, reverse engineering, harmful code, or activities that disrupt service or infringe on rights.

Limitation of Liability. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our aggregate liability for any claim related to your use of the site or purchase of products is limited to the amount you paid for the relevant order.

Governing Law. These terms are governed by the laws of the jurisdiction stated on your order invoice. Disputes will be resolved in the courts of that jurisdiction.

Contact. For questions about your order or these terms, please reach us via the Support link below.